Privacy Concerns in Prince William
12/22/25 Update: Prince William families affected by the privacy breach should expect no further communication from Hazel Health.
HEAV has been advised that the following parent contact information disclosed to Hazel Health has been destroyed: name, mobile phone number, email address, physical address, guardian status, relationship to the student, and contact order preference. Student information disclosed included student ID, district ID, state testing ID, name, gender, birth date, grade level, and details related to the child’s school including school code, school name, and school address.
Additionally, PWCS indicates that it has corrected the data file and updated internal processes to prevent similar incidents in the future. PWCS and Hazel Health sincerely apologize for this error and inconvenience.
For additional action that can help ensure the safety and privacy of your family, please see our recent post.
ATTENTION PRINCE WILLIAM COUNTY HOMESCHOOLERS:
Following our recent update regarding concerns with Fairfax County privacy, Prince William County homeschoolers began reporting the same experience: receipt of a text message from Hazel Health, a PWCS telehealth partner headquartered in San Francisco, California.
Following suit, the text message suggests the company may have access to information—including cell phone numbers—submitted to FCPS by families protected under the homeschool privacy law, § 22.1-254.1(G). Parents are understandably concerned about their family’s safety and statutorily protected privacy rights.
Following these reports, HEAV immediately contacted FCPS leadership to request a prompt investigation and a status update. We also alerted the Home School Legal Defense Association (HSLDA), continuing our collaborative work to protect the safety and privacy of homeschool families across the Commonwealth.
What’s Next?
Please report all messages received from Hazel Health by forwarding them to support@heav.org. HEAV will provide updates to the community as events unfold. In the interim, we encourage parents to retain all messages received from Hazel Health and document all correspondence with public school officials.
If you have questions or need assistance, please call our office at 804-278-9200.
